Social media management can increase your inbound leads.
Grow your business much faster.
Having a strong social media presence is just as important, if not more important, than simply having a website.
If you are interested in building trust, you must interact with your customers on social media.
By doing so, you will generate buzz and create brand awareness.
Let's face it... if a business owner wants to look after their own social media management he or she must spend at least 20 hours a week, engaging online.
More often than not, they are less than successful at generating quantifiable results.
Social media management is a full-time job.
Reasons Why Your Business Needs Social Media Management Services
- Social media can drive traffic to your site
- Is the best tool to connect with your customers
- Creates brand awareness and buzz
A strong social media presence builds brand loyalty. A report published by Texas Tech University found that brands with active social media profiles have more loyal customers.
In 2018 social media has become the crucial part of digital communications strategies. If your brand is not implementing the right social media marketing strategies, you may be running the chance of staying behind your competitors.
Did you know?
71% of consumers who have had a good social media service experience with a brand are likely to recommend it to others. (Source: Ambassador) Use social media as an effective customer service tool to increase brand engagement and win new customers.
Social Media Statistics
There are now more than 50 million small businesses using Facebook Pages to connect with their customers (Source: Facebook). 4 million of those businesses pay for social media advertising on Facebook. (Source: Forbes)
Social media is the top channel people go to for customer care, but only 21 percent of businesses use social media for customer support. This means there’s a huge opportunity here to provide remarkable customer service experiences.
When companies engage and respond to customer service requests over social media, those customers end up spending 20% to 40% more with the company.
According to J.D. Power, 67% of consumers have used a company’s social media channel for customer service.
Facebook is one of the best platforms for marketers to reach their audience.
Key Takeaways For Business Owners
Try to better understand why your followers engage with you. Experiment with different techniques to engage with your viewers. Adaptability complements curiosity. When you discover something new or spot a trend, being able to quickly adapt to it can keep you ahead of the curve. Why not experiment with your social media management. The most engaging type of social media content has shifted from texts to images to videos. In a Fast Company article, Mark Zuckerberg was reported to have said: